1. Introduction
These Terms and Conditions govern your use of this website and the services provided by Elite Boilers & Bathrooms (“we”, “us”, or “our”).
By using this website or engaging our services, you agree to these Terms.
2. About Us
Elite Boilers & Bathrooms is a plumbing, heating, and bathroom installation business based in Hull, East Yorkshire, United Kingdom.
Contact details:
Email:
Phone:
Address:
3. Use of This Website
You agree to use this website only for lawful purposes.
You must not:
• Misuse the website or attempt unauthorised access
• Introduce malicious software
• Copy or reuse website content without permission
We reserve the right to restrict access if misuse occurs.
4. Website Information
All content on this website is provided for general information only.
We make reasonable efforts to ensure accuracy but do not guarantee that all information is complete or up to date.
5. Enquiries and Quotations
5.1 No Obligation
Submitting an enquiry or requesting a quote does not form a contract.
5.2 Quotations
All quotations:
• Are based on the information provided at the time
• May require site inspection
• Are valid for a limited period unless stated otherwise
We reserve the right to revise quotations if details change.
6. Formation of Contract
A contract is only formed when:
• A quote is accepted, and
• A booking is confirmed by us
7. Pricing and Payment
• Prices will be confirmed in writing where applicable
• Deposits may be required before work begins
• Full payment is due upon completion unless agreed otherwise
We reserve the right to suspend work if payment is not made as agreed.
8. Customer Responsibilities
Customers must:
• Provide safe and reasonable access to the property
• Ensure working areas are clear
• Provide accurate information about the work required
Failure to meet these conditions may result in delays or additional charges.
9. Access and Safety
We reserve the right to:
• Refuse or stop work if conditions are unsafe
• Delay work where access is restricted
Safety is a priority at all times.
10. Changes to Work
If the scope of work changes after agreement:
• Additional costs may apply
• Timelines may be adjusted
All changes should be agreed in writing where possible.
11. Delays
We are not responsible for delays caused by:
• Circumstances outside our control
• Supplier delays
• Site conditions
• Lack of access
We will make reasonable efforts to minimise disruption.
12. Materials and Supply
Where materials are supplied:
• Availability may affect timelines
• Alternatives may be offered where necessary
Ownership of materials remains with us until payment is made in full.
13. Cancellation
Customers may cancel work by providing reasonable notice.
We reserve the right to charge:
• For work already completed
• For materials purchased
• For late cancellations
Full details are set out in our Refund & Cancellation Policy.
14. Workmanship
We aim to deliver all work to a high professional standard.
If you are not satisfied, you must notify us within a reasonable time so we can review and address the issue.
15. Limitation of Liability
To the fullest extent permitted by law, we are not liable for:
• Indirect or consequential losses
• Loss of income or business
• Issues arising from factors outside our control
Nothing in these Terms excludes liability for death or personal injury caused by negligence.
16. Website Availability
We do not guarantee uninterrupted access to this website.
We may update or remove content at any time.
17. Intellectual Property
All content on this website is owned by or licensed to Elite Boilers & Bathrooms.
You may not reproduce or distribute content without permission.
18. Third-Party Links
We are not responsible for the content or practices of third-party websites linked from our site.
19. Force Majeure
We are not liable for failure or delay in performing our obligations where this is due to events beyond our control, including:
• Extreme weather
• Supply chain disruption
• Illness or unforeseen circumstances
20. Governing Law
These Terms and Conditions are governed by the laws of England and Wales.
Any disputes will be subject to the jurisdiction of the courts of England and Wales.